Korkiya Terms & Conditions — Complete Guide to Using Our Services

These Terms & Conditions form a legal agreement between users of the korkiya platform and the operating company behind korkiya. By using korkiya's website, mobile app, or any digital service, you confirm that you have read and agreed to these terms.

Definitions of key terms used in this document are provided below:

• "korkiya" refers to the korkiya.vu website, mobile application, and all related services.
• "User" refers to any individual who is registered on or using korkiya's services.
• "Account" refers to the personal profile registered by a user on korkiya.
• "Balance" refers to the funds held in a user's account.
• "Bonus" refers to the additional benefits provided under korkiya's promotional offers.

To register an account and use our services on korkiya, the following conditions must be met:

Age Requirement

Korkiya's services are available to individuals aged 18 and above only. korkiya will never knowingly allow a minor to open an account or play. Government-issued ID may be requested at any time to verify age.

One Person, One Account

Each person may hold only one account on korkiya. If multiple accounts are found under the same person, all accounts will be closed and balances may be forfeited.

Providing Accurate Information

• All information provided during registration must be accurate and complete.
• Opening an account with false information is a violation of our terms.
• Any changes to personal information must be reported to korkiya Support.
• The KYC process may require a government-issued ID, proof of address, and proof of payment method.

Deposit

Deposits on korkiya can be made via mobile banking and various electronic payment methods. Minimum and maximum deposit limits are determined by your account tier and the applicable payment method.

• Deposits are generally credited to your account instantly.
• If you experience any issues during a deposit, contact support immediately.
• Only use payment methods registered in your own name.
• Third-party deposits are not permitted.

Withdraw

To withdraw winnings, your account must have completed KYC verification. korkiya generally aims to process withdrawal requests within 24 hours, though additional verification may be required in some cases.

• Withdrawals can only be processed to the same payment method used for the deposit.
• A minimum withdrawal amount applies — this can be viewed on the platform.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.

Korkiya offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions. Please read the relevant terms carefully before claiming any bonus.

Wagering Requirement

Most bonuses come with a wagering requirement — meaning the bonus amount must be wagered a set number of times before you can withdraw. For example, a 20x wagering requirement on a BDT 100 bonus means you must place BDT 2,000 in bets.

• Wagering must be completed before the bonus balance expires.
• Not all games contribute equally to wagering — some games count only partially.
• Another bonus may not be activated while one is already in progress.
• If bonus abuse is detected, the bonus will be forfeited.

Every game on korkiya operates using internationally certified RNG technology. All game outcomes are completely random and are regularly verified by independent third-party auditors.

• Korkiya does not interfere with the outcome of any game.
• If a game is interrupted due to a technical error, the stake for that round will be refunded.
• If a match is cancelled in Sports Betting, korkiya's specific policy will apply.
• In the event of a disconnection during a live game, the server data will be considered final.

The following activities are strictly prohibited on the korkiya platform. Any violation will result in immediate account suspension and possible forfeiture of your balance:

• Operating multiple accounts or using another person's account.
• Playing games using automated bots, scripts, or software.
• Attempting to hack or gain unauthorized access to the korkiya system.
• Using the platform for money laundering or handling illegal funds.
• Abusing or manipulating the bonus system.
• Harassing or insulting other users.
• Attempting to manipulate game outcomes.

Korkiya is firmly committed to Responsible Gaming. We want our users to enjoy gaming as entertainment, not let it become an addiction.

Voluntary Limit Setting

• Daily, weekly, or monthly deposit limits can be set.
• You can set your own maximum stake limit per single bet.
• You can set a daily time limit for your gaming sessions.

Self-Exclusion

If you feel you are losing control over your gaming habits, you can contact korkiya Support to activate self-exclusion. The request will take effect within 24 hours of receipt.

Korkiya is committed to protecting users' personal information. How we collect, store, and use your data is described in detail in our Privacy Policy.

• Your personal information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Information may be shared in response to valid requests from law enforcement authorities.
• To request deletion of your data, please contact our support team.

For more details, visit our Privacy Policy Read.

Terms Update

Korkiya reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes. Continued use of the service after any changes constitutes acceptance of the updated terms.

Dispute Resolution

For any complaints or disputes, please contact korkiya's customer support team first. Most issues are resolved within 72 hours. If the support team is unable to resolve the matter, it may be escalated to senior management.

• If a complaint is not resolved within 30 days of submission, alternative dispute resolution may be pursued.
• Korkiya's decisions are final unless a clear error is proven.
• In the event of a dispute, server logs will be considered the definitive record of evidence.